As a member of the Virtuoso network, an invitation-only consortium of the top 1% of travel providers, we are able to provide the best of the best in the travel industry market.
Our status as a recognized preferred partner of the most prominent and favorably deemed hotel brands in the world, allows us to offer priority upgrades and personalized VIP treatment to all of our clients. Other benefits include complimentary breakfast, meals and/or spa credits, complimentary upgrades (based upon availability), express check-ins and late check outs (varies by property), and exclusive Virtuoso amenities to make your stay even more memorable.
Below you can find our top partners in the Hotel industry and what we can offer.
◦ Daily full American breakfast for two people per bedroom, served through In-Room Dining or in the hotel restaurant (including buffets)
◦ $100 USD once during stay (not applicable to products)
◦ Upgrade of one category, based on availability at time of check-in (excluding signature suites, villas, and private residences)
◦ Welcome note at check-in acknowledging you and your travel agency and the amenities that are being extended
◦ Complimentary basic Internet in all guest rooms, complimentary premium Internet in all suites.
◦ VIP Status. Hotel management is made aware of your stay and will personally escort you to your room on arrival.
◦ 24/7 Diamond Club Ambassador Team ready to assist you anytime throughout your stay.
◦ Complimentary breakfast for 2, daily. Choose to dine in your room or at restaurant.
◦ Room or Suite upgrade upon arrival, based on availability.
◦ Daily unlimited internet access for unlimited number of devices
◦ Credit of $100 USD unites of local currency that can be applied to your final bill.
◦ A no walk policy at all hotels
◦ “Peninsula Time” – Flexible check-in and check-out times*
◦ Upgraded welcome in-room amenities and a “with compliments” note from the agency
◦ Full daily set breakfast for up to two persons
◦ Room upgrade to the next category upon arrival (subject to availability)
◦ Complimentary 30-minute extension on any 50-minute body or facial treatment (excluding manicure and/or pedicure)
◦ Unlimited in-room wireless Internet access
◦ Complimentary long-distance calls via VOIP (Only in hotels at Hong Kong, Shanghai, Tokyo, Chicago and Paris)
◦ One category upgrade, subject to availability at time of check-in
◦ $100 USD Food & Beverage or Spa Credit per room per stay (Does not apply to Excelsior Hong Kong Hotel)
◦ Continental breakfast for 2 daily
◦ Complimentary Hi Speed Internet Access During Stay
◦ Personalized welcome amenity
◦ Upgrade to the next room type category at the time of booking, subject to availability *
◦ Hotel credit $100 USD or 10% of average daily room rate, whichever is higher (per stay)
◦ Complimentary full breakfast for two, including in-room dining
◦ A VIP Welcome Amenity **
◦ Joint welcome letter from the General Manager and Travel Advisor
◦ Accelerated status to the elite Jade tier in the Golden Circle Rewards program
◦ Early check-in and late check-out, subject to availability
◦ A strict-no walk policy and a priority waitlist clearance in sold out hotels
◦ Dedicated concierge personnel to handle all requests