Privacy Policy

Forest Travel Agency (“Forest Travel”, “we”) is a travel advisory based in Aventura, Florida. This policy explains what information we collect when you visit foresttravel.com or contact us, what we use it for, and the choices you have.

1. Information we collect

• What you give us: your name, email, phone number and trip details when you complete the inquiry form, call us or message us.
• WhatsApp: the name on your WhatsApp profile, your phone number and the content of the conversation when you message us there.
• Website use: pages visited, device and browser type, and where the visit came from, through cookies and similar technologies (see section 5).

2. How we use it

To answer your inquiry, design your trip, follow up on your request, improve the site and meet legal obligations. We do not sell your personal information.

3. WhatsApp messaging and your consent

By sending us a message through the WhatsApp button on our website, or by telling us you agree, you consent to receive WhatsApp messages from Forest Travel about your request, including follow-up messages if the conversation pauses.

You can withdraw your consent at any time by replying STOP (or ALTO) to any message, or by writing to foresttravel@foresttravel.com. Withdrawing does not affect messages already sent. We may keep a record of your consent and of its withdrawal.

4. Who we share it with

We use providers that process data on our behalf, such as HubSpot (customer management and forms), WhatsApp by Meta (messaging) and analytics and advertising tools from Google, Microsoft, Meta and LinkedIn. We may also share what is needed with the travel suppliers you ask us to book (hotels, airlines, operators). We do not sell your data.

5. Cookies and similar technologies

The site uses first- and third-party cookies and pixels to measure visits, understand how the site is used and measure our advertising (for example HubSpot, Google Analytics, Microsoft Clarity, Meta and LinkedIn). You can block or delete them in your browser settings; the site will keep working, although some measurement features will stop recording your visit.

6. How long we keep it

We keep it as long as needed for the purposes described or as the law requires, and we delete it when you ask, unless we must keep it by legal obligation.

7. Your rights

You may ask to access, correct or delete your information, and object to our using it to contact you, by writing to foresttravel@foresttravel.com. Depending on where you live, you may have additional rights under the data protection laws that apply to you.

8. Contact

Forest Travel Agency · 2420 NE Miami Gardens Dr, Suite 301, Aventura, FL 33180 · +1 (786) 751 8771 · foresttravel@foresttravel.com

We may update this policy; the date at the top shows the latest version.